How to Reply to an Income Tax Notice Online: Complete e-Proceedings Guide 2026
Suresh Agarwal, a Delhi-based small business owner, received an email from the Income Tax Department with the subject line: “Notice under Section 143(2) — Assessment Year 2026-27.” His first reaction was panic. His second was to ask his neighbour — who suggested he “go meet the tax officer.” But faceless assessment means there is no officer to visit. Everything happens online, through the e-Proceedings module on the Income Tax portal.
Receiving an income tax notice is not a crisis — it is a communication. The automated systems that flag your case are looking for specific explanations and documents. Respond correctly, on time, and through the right channel, and the vast majority of notices resolve without escalation. This guide explains exactly how.
Types of Notices — What Each One Means
| Notice Type | What It Means | Urgency | Typical Response |
|---|---|---|---|
| Section 143(1) Intimation | ITR processed — shows demand, refund, or no change. Compares your figures vs department’s calculation. | Medium | Agree and pay, or disagree and file rectification |
| Section 139(9) Defective Return | Your ITR has a technical error — missing schedule, wrong form, incomplete data | High — 15 days to correct | File revised/corrected return |
| Section 142(1) — Questionnaire | Department requests documents or information for assessment. Part of scrutiny process. | High | Submit documents through e-Proceedings |
| Section 143(2) — Scrutiny Notice | Return selected for detailed examination. Full assessment will follow. | Very High | Engage CA immediately — submit all requested docs |
| Section 148A(b) — Show Cause Notice | Department has information that income escaped assessment in a past year. Your chance to explain before reassessment begins. | Very High — 7 to 30 days | File detailed reply with documentary evidence |
| Section 148 — Reassessment Notice | Formal reassessment of a past year’s return begins | Critical | File return under protest, raise objections |
| Section 156 — Demand Notice | Tax, interest, or penalty is due. Pay within 30 days. | High — 30 days to pay | Pay, or file rectification/appeal if demand is wrong |
| Section 131 — Summons | Personal appearance or document production required | Very High | Appear (virtually if faceless) with CA |
| AIS/SFT Mismatch Notice | High-value transaction in AIS not matching ITR — explanation sought | Medium | Explain transaction through e-Proceedings |
Step 1 — Verify the Notice First
Before doing anything else, verify the notice is genuine:
- 1 Find the Document Identification Number (DIN) on the notice — it appears at the top
- 2 Go to incometax.gov.in → Authenticate Notice/Order Issued by ITD (available in pre-login section)
- 3 Enter the DIN and verify — the portal will confirm if the notice is genuine and show its details
- 4 If DIN verification fails — the notice may be fraudulent. Do not respond to it. Report to cybercrime.gov.in
Step 2 — Access e-Proceedings on the Portal
- 1Login to the Portal
Go to incometax.gov.in → Login with PAN and password → complete OTP verification - 2Navigate to e-Proceedings
Dashboard → Pending Actions → e-Proceedings. All notices requiring response appear here with their deadlines clearly shown. - 3Check e-Campaign Tab Too
Some AIS mismatch communications appear under Pending Actions → Compliance Portal → e-Campaign rather than e-Proceedings. Check both tabs when looking for notices. - 4Open the Notice
Click on the relevant notice. Read it completely — identify: the section under which it is issued, the Assessment Year, the specific issue/query raised, and the response deadline. - 5Download the Notice PDF
Download and save the notice PDF. This is your reference document for preparing the response.
Step 3 — Prepare Your Response
How you prepare depends entirely on which notice you received. Here is a guide by notice type:
For Section 143(1) Intimation — Demand or Mismatch
- Compare “As per return filed” vs “As per department” columns line by line
- Common causes: TDS credit not matching Form 26AS, deduction calculation difference, wrong income figure
- If you agree: pay the demand using e-Pay Tax → select AY and challan type
- If you disagree: file Rectification under Section 154 → select “Tax Credit Mismatch” or “Return Data Correction”
- Documents: Form 16, Form 26AS, AIS, bank statements showing TDS deductions
Rectification Under Section 154 — Complete Guide
For Section 142(1) Questionnaire — Document Submission
- List every query raised in the questionnaire — respond to each one separately
- Organise documents by query number — makes it easy for the Assessment Unit to match
- Typical documents: Bank statements, purchase/sale contracts, investment proofs, business books, loan agreements
- Write a covering note explaining each document’s relevance to the specific query
For Section 148A(b) — Show Cause Notice
- This is your most important opportunity — a strong response here can close the case before reassessment begins
- Address the specific information flagged — explain its source, nature, and why it does not represent undisclosed income
- Attach documents that directly prove your explanation: gift deeds, sale agreements, loan documents, ITR of source person
- Cite Section 205 if TDS credit is the issue; cite time limitation if notice is time-barred
- Engage a CA for this notice — the stakes are high and the response needs to be precise
Section 148A Process — Complete Reassessment Guide
For Section 156 — Demand Notice
- If demand is correct: pay through e-Pay Tax within 30 days to avoid interest accumulation
- If demand is wrong: file rectification (Section 154) or appeal (Section 246A) within 30 days of the assessment order
- You can apply for a stay of demand while appeal is pending — submit application to the AO
Step 4 — Submit Response Through e-Proceedings
- 1Go to the Notice in e-Proceedings
Pending Actions → e-Proceedings → click on the specific notice - 2Click “Submit Response”
The portal shows the type of response required — some notices have specific fields to fill, others allow free-text explanation plus document upload - 3Type Your Explanation
Write your response clearly addressing each query. Keep it factual and structured. Reference each document you are attaching by name. - 4Upload Documents
Accepted formats: PDF, JPEG, PNG. File size: typically up to 5 MB per file (check portal for current limits). Rename files clearly — “Bank_Statement_Apr2025_Mar2026.pdf” is better than “scan001.pdf”. Multiple files can be uploaded. - 5Preview and Submit
Review the response before submitting. Once submitted, it cannot be easily modified — treat the submission as final. - 6Download Acknowledgement
After submission, download the acknowledgement immediately. This is your proof of response with timestamp. Save it permanently — you will need it if the matter escalates to appeal.
How to Request a Time Extension
If you need more time to gather documents or prepare your response:
- Go to the notice in e-Proceedings → click “Request Extension” (available on most notice types)
- State the reason clearly — “Additional time needed to collect bank statements from branch” is better than “more time needed”
- Extensions are generally granted for genuine reasons, typically 15–30 additional days
- Request the extension before the original deadline expires — not after. Post-deadline extension requests are much harder to get approved
- Once granted, the new deadline appears in your e-Proceedings dashboard
ITA 2025 — What Changes from April 1, 2026
The Income Tax Act 2025 came into force on April 1, 2026. For notices issued on or after this date, be aware of these changes:
| Old Act (for FY 2025-26 notices) | ITA 2025 (for FY 2026-27 notices) |
|---|---|
| Assessment Year (AY) | Tax Year (TY) |
| Section 143(1) Intimation | Same concept, renumbered |
| Section 143(2) Scrutiny | Renumbered |
| Section 148 Reassessment | Section 280 |
| Section 148A Pre-notice procedure | Section 281 |
| Section 156 Demand Notice | Renumbered |
| TDS provisions (190-206) | Consolidated under Sections 392-394 |
The e-Proceedings portal infrastructure remains the same — digital submissions, same interface. Only the section numbers and terminology differ.
Real Example — Suresh’s 143(2) Notice
The Situation
Suresh (Delhi trader, AY 2026-27) received Section 143(2) followed by a 142(1) questionnaire asking: (a) Explain ₹18 lakh cash deposits in current account, (b) Provide purchase invoices for claimed business expenses of ₹6 lakh, (c) Reconcile GST turnover with ITR income.
Suresh’s Response — Organised by Query
Query (a) — Cash deposits ₹18 lakh:
- Uploaded monthly sales summary showing ₹18 lakh from retail customers (cash sales)
- Cash book extracts for each month
- GST returns (GSTR-1) showing corresponding taxable turnover
- Explanation note: “₹18 lakh represents daily cash sales from our retail garment shop at Lajpat Nagar, all of which has been declared as business income in Schedule BP of ITR-3.”
Query (b) — Purchase invoices ₹6 lakh:
- Uploaded all supplier invoices above ₹5,000
- Purchase register extract
- GSTR-2B showing corresponding ITC — cross-referencing purchases
Query (c) — GST vs ITR reconciliation:
- Prepared a simple reconciliation statement: GSTR-1 turnover ₹42 lakh → ITR business income ₹42 lakh → difference nil
- Explained ₹50,000 timing difference (one December invoice reflected in next year’s GSTR-1)
Outcome
Assessment completed with no additions. The organised, query-by-query response with supporting documents resolved the case without escalation to a Show Cause Notice stage.
Common Mistakes to Avoid
Mistake 1 — Missing the deadline:
Missing a response deadline in e-Proceedings can result in an ex-parte assessment — the AO proceeds based only on available information, almost always unfavourable. Set a calendar alert for 5 days before the notice deadline.
Mistake 2 — Generic responses without documents:
“All income is correctly declared” without supporting documents is routinely ignored. Every claim needs a corresponding document. Structure your response: assertion + document + brief explanation.
Mistake 3 — Not downloading the acknowledgement:
The acknowledgement with timestamp is your proof of response. Many taxpayers forget to download it immediately after submission. If the portal later shows “no response received” — this acknowledgement is your evidence.
Mistake 4 — Not mentioning the notice reference number in the response:
Always include the notice DIN and date in your written response text — for proper tracking and in case the submission needs to be referenced later in appeal proceedings.
Mistake 5 — Handling high-stakes notices alone:
Section 143(1) mismatches can often be handled by the taxpayer directly. Section 143(2) scrutiny, Section 148A, and reassessment notices should always involve a CA experienced in faceless proceedings. The stakes and complexity justify professional help.
Faceless Assessment — How to Respond Effectively
Frequently Asked Questions
Q1. I received an IT notice by email — is it genuine?
The department sends email alerts about notices, but the actual notice must be verified on the portal via DIN. An email alone is not the notice — it is a communication pointing you to the portal. Log in to e-Proceedings to see the actual notice. If you receive an email demanding payment via UPI or threatening arrest — it is a scam. Report it to cybercrime.gov.in.
Q2. Can my CA respond to the notice on my behalf?
Yes — your CA can access your e-Proceedings through their authorised representative login after you add them as a representative on the portal. Go to Authorised Representatives → Add CA → provide their PAN. Once added, they can view notices and submit responses on your behalf.
Q3. The deadline has passed — what do I do now?
Respond immediately even if late — an ex-parte order is not final. Submit your response through e-Proceedings, along with an explanation for the delay (“inadvertent oversight,” “medical emergency,” “was not aware of portal notice”). If an ex-parte order has already been passed, file an appeal to CIT(A) within 30 days of receiving the order — and include your response documents as appeal evidence.
Q4. My response says “submitted” but e-Proceedings still shows it as pending — what happened?
Check your acknowledgement download — if it shows a submission time, your response was received. The portal sometimes takes 24–48 hours to update the status from “pending” to “response submitted.” If after 48 hours the status still shows pending, contact the helpdesk (1800-103-0025) with your acknowledgement number.
Q5. I agreed with the 143(1) demand and paid it — do I need to do anything else on the portal?
Yes — after paying, go back to e-Proceedings (or “Response to Outstanding Demand” under Pending Actions), mark your response as “Agree,” and upload the payment challan (Challan 280 receipt). This closes the demand in the system. Without this step, the demand may continue to show as outstanding.
Conclusion
An income tax notice is a specific communication requiring a specific response — not a crisis requiring panic. The e-Proceedings system makes the entire process digital, documented, and traceable. Verify the DIN, read the notice carefully, identify exactly what is being asked, gather the relevant documents, and respond before the deadline with a structured, specific, well-documented submission.
For Section 143(1) mismatches, most taxpayers can handle the response directly. For scrutiny notices, reassessment proceedings, and Show Cause Notices — engage a CA early. The quality and completeness of your response at the notice stage determines how quickly and favourably the matter resolves.
Related Guides
Official Government Resources
- Income Tax e-Filing Portal — e-Proceedings, notice response, e-Pay Tax
- e-Proceedings Dashboard — All pending notices and response status
- Authenticate Notice (DIN Verification) — Verify if a notice is genuine
- AIS / Form 26AS — Check what information triggered the notice
- e-Pay Tax — Challan 280 — Pay demands online
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